Demo content — adapted to your business and location. Contacts, prices, reviews and claims are illustrative.
Private residence careBy referral in your city since 2014

The house looks the way it did the day you fell in love with it.

Cleaner finishing an immaculate, plant-filled living room

Pristine maintains fewer than sixty your city residences. Trained housekeepers, conservation-grade products, and a standing schedule that never changes hands. Most of our clients came by referral and have never met a competitor.

  • Fewer than sixty residences under care
  • Housekeepers trained in stone, brass and finished wood
  • One household manager as your single contact
  • Discreet, uniformed, background-verified

Referral-based. Every current client was introduced by another.

Under 60 residences

Deliberately capped

Background verified

Criminal and reference checks

One manager

Your single point of contact

Conservation-grade

pH-correct for stone and wood

Household services

What a standing service includes

Pristine bills by the housekeeper hour against a published rate card. Every service below draws from the same rate; the difference is the training required and the scope agreed at your assessment.

Standing housekeeping

A fixed weekly or twice-weekly service by the same assigned pair.

  • Written per-room protocol
  • Same assigned pair
  • Linen change and bed dressing
  • Interior glass on rotation

From $62 per housekeeper hour

Fine finishes & upholstery

Natural stone, hardwood, brass, marble and upholstered furnishings.

  • pH-correct stone treatment
  • Waxed and oiled wood care
  • Spot testing before every product
  • Annual condition report

From $78 per specialist hour

Seasonal deep service

Twice yearly: everything the standing service does not reach.

  • Chandeliers and sconces
  • Drapery and blind detailing
  • Wardrobe and pantry reset
  • Full interior glass

From $1,450 per service, typical

Residence opening & closing

For seasonal residents and long absences.

  • Written closing inventory
  • Dust-sheeting and linen storage
  • Arrival-day full service
  • Mail and delivery coordination

From $890 per visit

Event preparation & recovery

Before guests arrive and the morning after they leave.

  • Glass and silver polishing
  • Discreet service during the event
  • Next-morning restoration
  • Linen laundering

From $70 per housekeeper hour

Post-renovation handover

Construction dust removed properly, before you move furniture back.

  • HEPA extraction in stages
  • Vent and duct register cleaning
  • Adhesive and paint removal from glass
  • White-glove sign-off

From $92 per specialist hour

How it works

How a residence is onboarded

  1. 1

    Introduction

    Usually from a current client. We ask who referred you because we onboard in the order introductions arrive.

  2. 2

    Assessment

    Ninety minutes walked room by room with your household manager. Finishes photographed and logged.

  3. 3

    Protocol and estimate

    A written per-room protocol and a monthly estimate, delivered within five business days.

  4. 4

    First service

    Your manager attends the first three services in person. The assigned pair is then yours.

58

Residences under care

12 yrs

Average client tenure

1:1

Household manager to route

100%

Clients arrived by referral

Transparent pricing

A published rate card, billed by the hour

We do not sell packages. You are billed for housekeeper hours at the rate matching the training required, against an estimate agreed at your assessment and reviewed each quarter.

Service rates
ServiceIncludedRate
Standing housekeepingWeekly or twice-weekly scheduled service by your assigned pair.Written per-room protocol, Same assigned housekeepers, Linen change included$62per housekeeper hour
Specialist finishesNatural stone, hardwood, brass, marble, upholstery.Conservation-trained specialist, Spot testing before application, Annual condition report$78per specialist hour
Post-renovationStaged construction-dust removal with HEPA extraction.HEPA extraction equipment, Staged multi-visit protocol, Vent and register cleaning$92per specialist hour

Linen laundering

$95 per service

Silver and brass polishing

$78 / hour

Wine cellar service

$140 per visit

A typical 4,000 sq ft residence on twice-weekly standing service runs between $2,100 and $2,800 a month. The assessment produces a monthly estimate; we hold to it within 5% or the difference is ours. Rates are reviewed each January and no increase has exceeded inflation since 2019.

Reviews

In our clients' words

Referral-based. Every current client was introduced by another.

“We had three services in eleven years before Pristine. The difference is the protocol. Someone wrote down that the library floor is shellac, not polyurethane, and nobody has put water on it since.”
RR. WhitmoreParkside
“The same two housekeepers for six years. They know when we travel, they know the alarm, and I have never once had to explain anything twice.”
DDr. A. ChaudhryParkside
“After the renovation, three companies quoted a single visit. Pristine quoted three staged visits and explained why. They were right — the dust came back twice.”
LL. BergeronGarden District

Service area

Residences we serve

Routes are kept geographically tight so that a household manager can attend any residence within twenty minutes. That is the practical limit on where we can take work.

  • Parkside
  • Parkside
  • Garden District
  • Woodlands
  • Northside
  • Hillcrest
  • Southside
  • West Gardens
  • Southdale
  • Royalwood
  • Garden District
  • City Park area

Held to the estimate, in writing

Your quarterly estimate is a commitment. If a service runs long because we misjudged the scope, the additional hours are not billed. If your household changes, we revise the estimate with you before the next invoice, never after it.

Request an assessment

FAQ

Questions we get asked

Still unsure? Call Demo phone and a real person in your city picks up.

Why is there a waiting list?

Because the number of residences is capped at sixty. Growing past that means household managers stop knowing houses personally, which is the entire product.

Who has keys and codes?

Your assigned pair and your household manager. Every one of them has signed a discretion agreement and passed criminal and reference checks that we repeat every two years.

What products do you use?

Conservation-grade, pH-correct products chosen per surface. The full list, with safety data sheets, is attached to your protocol document.

Do you work while we are away?

Yes, and most clients prefer it. You receive a short written report after each service, including anything we noticed — a slow drain, a loose baluster, a stain that appeared.

An assessment is the only way to quote a house properly

Ninety minutes, walked room by room with the household manager who will own your account. There is no charge and no follow-up call unless you ask for one.