Six services drawn against one published rate card, each with the scope, the training behind it and what it does not cover.
Household services
What a standing service includes
Pristine bills by the housekeeper hour against a published rate card. Every service below draws from the same rate; the difference is the training required and the scope agreed at your assessment.
01
Standing housekeeping
The core of the relationship. Two housekeepers, a fixed schedule, and a room protocol written for your house specifically — which finishes get water, which get oil, which get nothing but a dry cloth.
Written per-room protocol
Same assigned pair
Linen change and bed dressing
Interior glass on rotation
from
$62
per housekeeper hour
02
Fine finishes & upholstery
Handled by housekeepers with specific training in conservation cleaning. Marble is honed, not scoured. Brass is not lacquer-stripped. Upholstery is tested in an unseen seam before anything touches the cushion.
pH-correct stone treatment
Waxed and oiled wood care
Spot testing before every product
Annual condition report
from
$78
per specialist hour
03
Seasonal deep service
Spring and late autumn. Light fixtures lowered and cleaned, drapery vacuumed on the rail, wardrobes emptied and lined, appliance interiors, and the interiors of every window including the tracks.
Chandeliers and sconces
Drapery and blind detailing
Wardrobe and pantry reset
Full interior glass
from
$1,450
per service, typical
04
Residence opening & closing
Closing: linens stripped and stored, refrigerator emptied and propped, water shut where appropriate, dust sheets laid. Opening: the reverse, plus a full service so the house is right when you walk in.
Written closing inventory
Dust-sheeting and linen storage
Arrival-day full service
Mail and delivery coordination
from
$890
per visit
05
Event preparation & recovery
Booked around your calendar, usually the day before and the morning after. Glassware polished, powder rooms detailed on rotation through the evening if requested, and everything restored before you come downstairs.
Glass and silver polishing
Discreet service during the event
Next-morning restoration
Linen laundering
from
$70
per housekeeper hour
06
Post-renovation handover
Renovation dust is abrasive and it hides in every soft surface and mechanical vent. We work in stages with HEPA extraction and do not sign off until a white-glove pass on the trim comes back clean.
A written per-room protocol specific to your residence
The same assigned housekeepers, named on your agreement
Conservation-grade, pH-correct products with disclosed contents
A single household manager reachable directly, not through a queue
Discretion agreements signed by every person entering the house
A quarterly condition report on finishes and fixtures
What we do not do
Exterior building maintenance
Live-in or overnight staffing
Childcare or pet care of any kind
Restoration of already-damaged finishes
Need something on that list? We will tell you who in your city does it well — no commission, no runaround.
Add-ons, priced up front
Bolt any of these onto a booking. Ask for them when you request a quote and they appear on the estimate — never as a surprise on the invoice.
Linen laundering
Collected, laundered off-site, returned pressed.
$95 per service
Silver and brass polishing
By the specialist rate, on rotation.
$78 / hour
Wine cellar service
Racks dusted, glass polished, log verified.
$140 per visit
Wardrobe reset
Emptied, cleaned, lined, restored in order.
$320 per wardrobe
Interior glass, full residence
Glass, frames, tracks and sills.
From $420
Additional key holder
Vetting and discretion agreement at no charge.
$0
How it works
How a residence is onboarded
1
Introduction
Usually from a current client. We ask who referred you because we onboard in the order introductions arrive.
2
Assessment
Ninety minutes walked room by room with your household manager. Finishes photographed and logged.
3
Protocol and estimate
A written per-room protocol and a monthly estimate, delivered within five business days.
4
First service
Your manager attends the first three services in person. The assigned pair is then yours.
Reviews
In our clients' words
Referral-based. Every current client was introduced by another.
“We had three services in eleven years before Pristine. The difference is the protocol. Someone wrote down that the library floor is shellac, not polyurethane, and nobody has put water on it since.”
RR. WhitmoreParkside
“The same two housekeepers for six years. They know when we travel, they know the alarm, and I have never once had to explain anything twice.”
DDr. A. ChaudhryParkside
“After the renovation, three companies quoted a single visit. Pristine quoted three staged visits and explained why. They were right — the dust came back twice.”
LL. BergeronGarden District
An assessment is the only way to quote a house properly
Ninety minutes, walked room by room with the household manager who will own your account. There is no charge and no follow-up call unless you ask for one.