The rate card
Published hourly rates, a worked monthly example, and the four things that decide how many hours a residence actually needs.
Transparent pricing
A published rate card, billed by the hour
We do not sell packages. You are billed for housekeeper hours at the rate matching the training required, against an estimate agreed at your assessment and reviewed each quarter.
| Service | Included | Rate |
|---|---|---|
| Standing housekeepingWeekly or twice-weekly scheduled service by your assigned pair. | Written per-room protocol, Same assigned housekeepers, Linen change included | $62per housekeeper hour |
| Specialist finishesNatural stone, hardwood, brass, marble, upholstery. | Conservation-trained specialist, Spot testing before application, Annual condition report | $78per specialist hour |
| Post-renovationStaged construction-dust removal with HEPA extraction. | HEPA extraction equipment, Staged multi-visit protocol, Vent and register cleaning | $92per specialist hour |
Linen laundering
$95 per service
Silver and brass polishing
$78 / hour
Wine cellar service
$140 per visit
A typical 4,000 sq ft residence on twice-weekly standing service runs between $2,100 and $2,800 a month. The assessment produces a monthly estimate; we hold to it within 5% or the difference is ours. Rates are reviewed each January and no increase has exceeded inflation since 2019.
What moves the price
Every quote is built from these four things. Nothing else gets added later.
Finishes, not floor area
A 2,000 sq ft house of marble and oiled walnut takes longer than 4,000 sq ft of laminate.
Frequency
Twice-weekly service keeps hours per visit low. Monthly service does the opposite.
Training required
Specialist hours cost more because that training took eighteen months to build.
Household rhythm
A residence with staff, frequent guests or dogs simply requires more hours. We estimate honestly.
Add-ons, priced up front
Bolt any of these onto a booking. Ask for them when you request a quote and they appear on the estimate — never as a surprise on the invoice.
Linen laundering
Collected, laundered off-site, returned pressed.
$95 per service
Silver and brass polishing
By the specialist rate, on rotation.
$78 / hour
Wine cellar service
Racks dusted, glass polished, log verified.
$140 per visit
Wardrobe reset
Emptied, cleaned, lined, restored in order.
$320 per wardrobe
Interior glass, full residence
Glass, frames, tracks and sills.
From $420
Additional key holder
Vetting and discretion agreement at no charge.
$0
Included at every price point
These are not upsells. They are the baseline for every visit, on every plan.
- A written per-room protocol specific to your residence
- The same assigned housekeepers, named on your agreement
- Conservation-grade, pH-correct products with disclosed contents
- A single household manager reachable directly, not through a queue
- Discretion agreements signed by every person entering the house
- A quarterly condition report on finishes and fixtures
Held to the estimate, in writing
Your quarterly estimate is a commitment. If a service runs long because we misjudged the scope, the additional hours are not billed. If your household changes, we revise the estimate with you before the next invoice, never after it.
FAQ
Questions we get asked
Still unsure? Call Demo phone and a real person in your city picks up.
Why hourly and not a flat monthly fee?
Because a flat fee incentivises us to spend less time in your house. Hourly against a held estimate does the opposite.
Is there a minimum?
Six housekeeper hours per week. Below that we cannot maintain a residence to the standard we sign our name to.
How are invoices issued?
Monthly in arrears, itemised by service date and hour type, payable by e-transfer or pre-authorised debit.
Do rates change?
Reviewed each January, communicated in writing sixty days ahead. Since 2019 no increase has exceeded the previous year's inflation.
An assessment is the only way to quote a house properly
Ninety minutes, walked room by room with the household manager who will own your account. There is no charge and no follow-up call unless you ask for one.